Delegaits gives growing businesses a dedicated back-office desk across finance, HR, procurement, facilities, customer operations and talent acquisition — all run on schedule, by specialists in each discipline.
Outsource just one process, a discipline or your whole back office. We don't just hand you cheaper headcount - we optimise it through process improvement, automation and agentic AI.
Clients can quickly achieve a 30% reduction in costs as well as more streamlined operations.
One desk, six disciplines.
Finance & accounting
- Accounts payable
- Accounts receivable
- Treasury
- Management accounts
- Expenses
HR & people operations
- Employee administration
- Payroll administration
- Leave and attendance
- Benefits and pensions
- Compliance administration
- HR KPI Reporting
Procurement
- Purchase order management
- Supplier management
- Sourcing support
- Contract administration
- Procurement KPI reporting
Facilities management
- Helpdesk
- Contractor Management
- Maintenance management
- Property Administration
- Compliance monitoring
Customer operations
- Customer services
- Order management
- Customer onboarding
- Complaints
- Account administration
- Service management
- Retention support
- KPI reporting
Talent acquisition
- Vacancy administration
- Application processing
- Interview process management
- Offers and onboarding
- Recruitment KPI reporting
Every stage moves you closer to a fully optimised process.
We don't just hand you cheaper headcount — each engagement moves through the same four stages, managing execution risk at every step as we build up a real understanding of how your business runs.
Understand your current processes
We map your existing workflows, systems and how your teams interact. Service levels are agreed with you before anything changes.
Outsource to a cheaper jurisdiction
Day-to-day execution moves to our team in South Africa, run to the same standard as you would expect in the UK.
Process automation
Repeatable steps are scripted and automated which cuts turnaround time and cost. We still review and own the outputs.
AI agents
AI agents automate repeatable tasks within clearly defined controls. There is human oversight and escalation whenever judgement is required.
We can get up and running in 2 weeks — from kickoff to your first live back-office cycle.
Your SLT runs the business. Delegaits runs everything underneath it.
Every hour your leadership team spends on payroll, procurement or chasing an invoice is an hour not spent on the business only you can build. Delegaits sits underneath, so they don't have to.
Judgement calls and strategic decisions stay exactly where they are — with your SLT. Delegaits is an outsourced and process-optimisation offering: we execute and optimise, we don't decide. Every hour we take off your plate gives you more time to grow the core business.
We don't just provide headcount, we optimise the whole process.
Less than the cost of one UK salary
A UK hire costs base salary plus NI, pension, benefits and management time before they've done a day's work. Delegaits delivers the same output for around 30% less, with no recruitment fees and no ramp-up risk if it doesn't work out.
Ongoing optimisation, not a headcount swap
We're not just plugging in cheaper heads to do the same manual work. Process redesign, automation and AI agents are part of how we run your account from day one — priced in up front, not sold as a future saving.
A full specialist team, not one person's bandwidth
One FTE is a single point of failure — sick days, holiday, turnover, and the limits of what one person knows. Every discipline at Delegaits is covered by a team, so cover and expertise don't disappear when one person's out.
Live in 2 weeks, not a 3-month hiring process
No job spec, interviews, or a bad hire to unwind six months in. We audit your process and shadow one cycle before we take over — fully live before a typical FTE has even started.
What would a 30% back-office reduction do to your EBITDA?
Cost taken out of the back office doesn't just save cash — at exit, it's worth a multiple of itself. Try it with your own numbers.
Example figures shown — edit any field with your own. Leadership time valued at £75/hour.